Returns & Refunds

Mudbrick Cottage Herb Farms' Refund Policy

Returning your order is easy
If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for online store credit.

Customers will have to pay the return shipping cost unless it was for quality or wrong items sent.

  • Herb Plants cannot be returned unless there are quality issues or wrong items sent.

  • If you are unhappy with the quality of Herb plants they must be photographed on the day of receiving and emailed to us within 24 hours.

  • If you are unhappy with the quality of the dried herbs, please contact us within 10 days of purchase.

  • You can return or exchange any other products for up to 30 days from the purchase date.

Returned or exchanged products must be in the condition you received them.

How do I return my order?

  • Send us an email [email protected]

  • include your order email and the reason you would like to return your order.

  • Address details will be sent to you on confirmation.