FAQs
Orders with Plants
Orders that have Plants are sent by Express Post Monday and Tuesday.
In most cases, they arrive within 2 days and should arrive by Friday. Please contact us if they have not arrived, and we can help.
Step 1:
- Remove any tape and unwrap the plants carefully.
- Remove any yellow or damaged leaves
Step 2:
- Submerge tubes in a container of water or weak seaweed solution until air bubbles stop.
- Do NOT leaves tubes submerged.
Step 3:
- Plant your herbs as soon as possible.
- If you don't make sure to repeat step 2 daily and give them sun everyday until planted.
Read more tips on our how to start a herb garden page.
Orders without Plants
Orders without plants are sent the same day if ordered before 1:30 pm. Monday to Thursday.
Depending if you selected regular or express, your order should take 1-14 days to arrive.
Please let us know if you are not seeing any activity on your tracking, and we can help you find it.